Leathern

SHIPPING & DELIVERY

WHERE CAN I RECEIVE MY ORDER?
You can receive it at a private address (home, work or a drop point), but never a post office box.

HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Orders will be delivered in 5-7 working days in regular days and during sales it will be delivered in 7-10 working days.
Orders placed on Saturday and Sunday or any gazetted holidays will be sent for processing on the next working day.

HOW MUCH IS SHIPPING COST?
Shipping is free on orders above PKR 3,000/-however orders below PKR 3,000/- will be charged shipping fee PKR 195,

WHICH COURIER WILL DELIVER THE ORDER?
It depends on the delivery area and the type of shipment. When the order leaves our warehouse we will send you an e-mail with the courier information with tracking details.

WHAT HAPPENS IF I'M NOT AT HOME WHEN THE ORDER IS DELIVERED?
The order will be at the courier warehouse, Courier will call for the confirmation, and then it will be re-attempted. Order will be re-attempted twice and if not collected, order will be returned back to shipper

ORDER CANCELLATION
For cash on delivery orders, we follow the practice of verifying orders with a maximum number of 3 confirmation calls., if left unattended your order will be cancelled. Orders can be cancelled upon customer's request any time before they are processed, Mawco may cancel orders for any reasons which may include: Out of stock items, incorrect mobile number or technical errors.

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.